AgentSnap For
Insurance Agents

AgentSnap make selling and binding agency billed policies as easy as sending a link to your customer’s Phone.

Automated Claims Processing Eliminate manual Paperwork. Streamlined, efficient, and Accurate Claims Processing.

ClaimsSnap for

Pay claims instantly with nothing more than an insured’s email address.

Sculpted to perfection through hundreds of conversations with carriers, TPAs, and MGAs.

SnapRefund is Simple


Fast Payouts

SnapRefund Platform ensures that approved claims are paid out quickly and efficiently, providing a seamless experience for users.


Automated Claims Processing

Automated Claims Processing Eliminate manual paperwork. Streamlined, efficient, and accurate claims processing.


Enhanced Security

Top-tier encryption and security. Multi-layered authentication protects your data.

Meet Our Team

Get to know the talented individuals behind snaprefund’s success.

Cody Eddings


Snaprefund’s Platform enables insures to Process Claims quickly and efficiently,

Anis Taylor


Snaprefund’s Platform enables insures to Process Claims quickly and efficiently,

Jane smith

Marketing Director

Snaprefund’s Platform enables insures to Process Claims quickly and efficiently,


Stay Updated with SnapRefund

Read Our Latest blog for the latest updates.

We’re Looking for talented individuals to join our team.

Frequently Asked Questions

Find Answer to Common Questions about SnapRefund.

What does each Payment Status mean?

In your Transaction History you’ll see all of the payments you’ve sent and received.

As your payments travel within SnapRefund you’ll find the status updates in real-time. There are six potential statuses:

  • Awaiting-sign-up
  • Awaiting-cash-out
  • In-transit
  • Settled
  • Canceled
  • Failed

Check out what each status means below.



Payment sentSender cancels payment before cash outRecipient cashes outTransaction completed within banking or card networkTransaction failed within banking or card networkTransaction canceled within banking or card network

Payment Status

Awaiting-sign-up or Awaiting-cash-outCanceledIn-transit




Why am I seeing "Action Needed : Document"?

In some cases, the financial institutions we partner with automatically flag accounts they were unable to identify automatically and they request a manual review of a user's identification.

Not to worry, everything is okay! We simply need to have one of our identity verification partners verify that you're you.

When uploading a picture of your government issued photo ID, license, or passport, keep the following in mind to avoid longer verification timelines:

  • All 4 Edges of the document should be visible
  • A dark/high contrast background should be used
  • At least 90% of the image should be the document
  • Should be at least 300dpi
  • Capture image from directly above the document
  • Make sure that the image is properly aligned, not rotated, tilted or skewed
  • No flash to reduce glare
  • No black and white documents
  • No expired IDs

Once you upload your document we'll have it reviewed in anywhere from a few seconds to 2 business days. You'll be notified when review is complete.

How do I opt out of email communication?

Opting out of communication is easy!

Navigate to Preferences (click the hamburger menu tray if you're on mobile).

From here, you can choose which communication channels are allowed.

As a consumer, what are the benefits of using SnapRefund?

Being a user on SnapRefund comes with a lot of benefits. The biggest being the different payment method options you have at your fingertips. From Instant Payouts that settles in seconds, to ACH payments, to good ole checks. Using SnapRefund allows you to get paid anyway you want, anytime you want, even on nights and weekends. In addition, our User Interface makes it so easy for you to navigate the platform.

How secure is SnapRefund?

Security is at the center of what we do at SnapRefund.

All data is encrypted and tokenized where possible, and SnapRefund doesn't store any sensitive payment data on our servers, mitigating the impact of  an unlikely data breach.

Additionally, SnapRefund conducts regular penetration testing and monitors platform usage 24/7 to ensure you can enjoy the highest quality, safest payment experience.

What is Plaid?

Plaid makes it easy to securely connect your bank to SnapRefund. Plaid connects to thousands of financial institutions across the United States. With Plaid, connecting your bank account is easy. With Plaid, you’re in control of your data. You choose whom your data is shared with, for what purpose, and how long.

How long can a reimbursement stay in a recipient's account?

On the SnapRefund platform, a recipient’s pending payment will remain available until it is settled by the receiver, or canceled by the sender. There is no limit to when you are able to retrieve your money.

Will reimbursement always be received in full?

On SnapRefund every reimbursement is paid in full. The amount shown in the final Confirmation step is always the amount that recipients will receive.

Do I need to confirm my details each time a reimbursement is available?

On SnapRefund every payment needs to be confirmed each time a recipient wishes to cash out funds.