Streamline claims
Processing with
ClaimsSnap
ClaimsSnap is a claims payment platform that simplifies all outbound payments for insurers.
With our secure integration, we handle all your claim payment needs, providing a seamless experience for both insurers and insureds.
Trusted by industry-leading companies worldwide
Efficient
Streamline claims
process for insurers
Effortlessly manage claim payments and provide a seamless experience for claimants
Cost Savings
ClaimsSnap eliminates manual paperwork, reducing administrative costs and increasing operational efficiency.
Streamlined Processes
With ClaimsSnap, insurers can automate claims payments, reducing processing time and improving accuracy.
What They Say
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Ralph Edwards
Co-Founder
14K + Review
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Darlene Robertson
Co-Founder
34K + Review
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Dianne Russell
Co-Founder
54K + Review
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Ralph Edwards
Co-Founder
24K + Review
Experience the Power of ClaimsSnap
Request a demo or sign up for a plan to streamline your claims process.
Outbound payments for your business made simple
Streamline your claims payment process with ClaimsSnap, the digital platform that automates payments link for approved claims. say goodbye to manual payments handling and enjoy your secure integration with all banks.
Meet Our Team
Get to know the talented individuals behind ClaimsSnap.
Cody Eddings
Co-FounderCody Eddings is a lifelong entrepreneur, engineer, and massive nerd. Born and raised in St. Louis, he graduated from Lehigh University with a B.S. in Computer Engineering.
Anis Taylor
Co-FounderAnis Taylor, is the Co-Founder and COO of SnapRefund. With over 20 years experience in production and product development, Anis has been tasked with innovating the modern digital payments process.
Frequently Asked Questions
Find answers to common questions about ClaimsSnap.
What does each Payment Status mean?
In your Transaction History you’ll see all of the payments you’ve sent and received.
As your payments travel within ClaimsSnap you’ll find the status updates in real-time. There are six potential statuses:
- Awaiting-sign-up
- Awaiting-cash-out
- In-transit
- Settled
- Canceled
- Failed
Check out what each status means below.
Event | Payment sent | Sender cancels payment before cash out | Recipient cashes out | Transaction completed within banking or card network | Transaction failed within banking or card network | Transaction canceled within banking or card network |
Payment Status | Awaiting-sign-up or Awaiting-cash-out | Canceled | In-transit | Settled | Failed | Canceled |
Why am I seeing "Action Needed : Document"?
In some cases, the financial institutions we partner with automatically flag accounts they were unable to identify automatically and they request a manual review of a user's identification.
Not to worry, everything is okay! We simply need to have one of our identity verification partners verify that you're you.
When uploading a picture of your government issued photo ID, license, or passport, keep the following in mind to avoid longer verification timelines:
- All 4 Edges of the document should be visible
- A dark/high contrast background should be used
- At least 90% of the image should be the document
- Should be at least 300dpi
- Capture image from directly above the document
- Make sure that the image is properly aligned, not rotated, tilted or skewed
- No flash to reduce glare
- No black and white documents
- No expired IDs
Once you upload your document we'll have it reviewed in anywhere from a few seconds to 2 business days. You'll be notified when review is complete.
How do I opt out of email communication?
Opting out of communication is easy!
Navigate to Preferences (click the hamburger menu tray if you're on mobile).
From here, you can choose which communication channels are allowed.
As a consumer, what are the benefits of using SnapRefund?
Being a user on ClaimsSnap comes with a lot of benefits. The biggest being the different payment method options you have at your fingertips. From Instant Payouts that settles in seconds, to ACH payments, to good ole checks. Using ClaimsSnap allows you to get paid anyway you want, anytime you want, even on nights and weekends. In addition, our User Interface makes it so easy for you to navigate the platform.
How secure is ClaimsSnap?
Security is at the center of what we do at ClaimsSnap.
All data is encrypted and tokenized where possible, and ClaimsSnapdoesn't store any sensitive payment data on our servers, mitigating the impact of an unlikely data breach.
Additionally, ClaimsSnap conducts regular penetration testing and monitors platform usage 24/7 to ensure you can enjoy the highest quality, safest payment experience.
What is Plaid?
Plaid makes it easy to securely connect your bank to ClaimsSnap. Plaid connects to thousands of financial institutions across the United States. With Plaid, connecting your bank account is easy. With Plaid, you’re in control of your data. You choose whom your data is shared with, for what purpose, and how long.
How long can a reimbursement stay in a recipient's account?
On the ClaimsSnap platform, a recipient’s pending payment will remain available until it is settled by the receiver, or canceled by the sender. There is no limit to when you are able to retrieve your money.
Will reimbursement always be received in full?
On ClaimsSnap every reimbursement is paid in full. The amount shown in the final Confirmation step is always the amount that recipients will receive.
Do I need to confirm my details each time a reimbursement is available?
On ClaimsSnap every payment needs to be confirmed each time a recipient wishes to cash out funds for pending payments.
For direct payments made via the API, recipients do not need to take any action to receive their funds; they will show up automatically via the sender's chosen method.
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"Snaprefund has helped us level up our customer experience. Previously painful and time-consuming reimbursement processes are now a delightful customer experience thanks to the software they've built."
Nestor Solari, Co-Founder & CEO Sigo Seguros